![]() ![]() For reference, the industry average is 75/100,000. According to an Ofcom report, BT had 115 complaints per 100,000 customers, compared to Sky’s 29. BT vs Sky: Which company offers better customer service?ĭespite the wonderfully speedy service promised by BT, their customer service record lacks slightly. Take a look at the options available to you to help ensure you’re making an informed decision. When you compare broadband providers it’s important that you get the best deal for you, and not just to focus on the price or get too excited about an unnecessarily large list of extras, as you might not use them all. BT’s internet is faster, but Sky’s entertainment capabilities eclipse that of BT. In general, Sky bundles tend to be cheaper than their BT counterparts. BT vs Sky: Which provider has better bundle deals? The BT On Demand store also hosts a wide variety of films and TV shows at the click of a button, and allows you to download Sky Cinema and Sky Sports. It’s important not to overlook BT Sport though, whose BT Sport 1 and 2, BT Sport Europe and ESPN channels provide coverage of major events such as the Premier League, Ashes and the Ultimate Fighting Championship. Their elite service, called Max, gets you access to 143 channels, including Nickelodeon, Disney Junior and MTV perfect for households with young children. Use our site to find Sky TV deals.īT looks a little empty in comparison, with its basic package offering only 80 channels, and up to 99 on the Entertainment package. If you pay a little more, you can get the 2TB version, that can store twice the amount of on-demand and recorded material a whopping 1000 hours of SD TV. When you sign up to any Sky TV package, you automatically get the new Sky Q 1TB (terabyte) box, which allows you to pause and rewind live TV, access on demand content and record several channels whilst watching another. There’s also the option to add Sky Cinema, to enjoy some of the best and latest cinematic releases. Instead, their basic package is Sky Entertainment, which includes Sky Atlantic (home to Westworld and Game of Thrones), Sky One, Sky Living, Discovery Channel, National Geographic, Sky News, Comedy Central and much more.įor additional cost you can include certain exciting extras such as Sky Sports, whose 10 dedicated channels cover the latest football (including the Premier League), golf, cricket, Formula 1, Rugby Union, Rugby League, boxing, darts, NFL, tennis and more. They recently changed their package structuring, doing away with the Family, Box Set and Variety Bundles. Perhaps unsurprisingly, Sky TV offers users the widest range of television entertainment. More details BT TV vs Sky TV: Which is better? This is a barebones broadband deal, coming with a 59 Mbps connection for £25 per month. Sky’s cheapest package is their Superfast Broadband contract. However, BT’s contracts are always more expensive. Both Sky and BT offer 18-month contracts that have introductory rates, and then increase after a certain threshold. While BT might be the better broadband provider for speed, it comes at a more significant price. Whilst this will be overkill for most people, it is another option BT offer that Sky do not. Not a huge difference there, but BT does offer slightly faster speeds.īoth providers offer a 500 Mbps package, but BT goes one step beyond this and also offers a 910 Mbps package. ![]() The Sky Ultrafast package offers speeds of 145 Mbps on average, and BT's equivalent offers 150 Mbps. Furthermore, BT offer two speeds below this, 36 Mbps and 50 Mbps, if you aren't sure you require so much bandwidth. While both broadband providers offer standard ADSL broadband as well efficient and low-cost fibre deals, BT’s speeds clinch the top spot in terms of highest average speeds and more available options.ĭespite the fact that they both run on the same Openreach network, Sky’s Superfast Broadband deal gives users an average speed of 59 Megabits per second (Mbps), compared to 67Mbps with BT Superfast Fibre 2. In terms of broadband speeds, BT comes out on top. For Sky's Full Fibre deals a phone line is not required. For BT's Full Fibre deals a phone line is not required. Yes, with over 300 channels, including sports, movies, and entertainment channels Yes, with over 130 channels (when including sports and Now membership channels) How much is their cheapest broadband contract? Yes, with speeds of up to 500 Mbps on average Yes, with speeds of up to 910 Mbps on average In this guide BT vs Sky: At a glance BT vs Sky Broadband: Which is faster? BT vs Sky Broadband: Which is cheaper? BT TV vs Sky TV: Which is better? BT vs Sky: Which provider has better bundle deals? BT vs Sky: Which company offers better customer service? BT vs Sky: At a glanceĭo they offer ultrafast full fibre broadband?
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